Touchpoint Leadership

Teaching and Supervision

Developing Leaders

I develop and run bespoke senior leadership programmes, based on my relational model of Touchpoint Leadership: Leading Self, Leading with Others, and Leading within and across Complex Systems. Working in partnership with the client’s learning and development team, I design programmes that catalyse active engagement from participants and their sponsors, create new leadership capacity and momentum within the enterprise, and are highly practical. The focus is on deepening self-awareness; building agility and skill in interpersonal relationships; expanding the ability to lead across multiple systems including with clients and customers, and building more resilient and supportive collective leadership across the business.

Developing Coaches and Systemic Team Coaches

Working with Professor Peter Hawkins (Renewal Associates) and John Leary-Joyce (Academy of Executive Coaching), I was founding faculty, in 2010, of the Systemic Team Coaching suite of development programmes. Since the first programme I have co-designed and led programmes across the world aimed at enabling experienced coaches and leaders to transform the way they work with teams; recognising that teams exist to create change in the world, and that sustainable team effectiveness can only be achieved by viewing the team from the perspective of the systems it serves. Drawing on Peter Hawkins’ Five Discipline Model of High Value Creating Teams, our programmes enable the team coach to help teams

Understand what their stakeholders need of them, now and in the future
Develop shared clarity of purpose, vision, strategy and objectives, and the shared accountability to deliver change
Work in a way that draws on the diversity of each member, and creates relationship dynamics that foster creativity and collaboration and constructive challenge
Create collective leadership across the organisation and its stakeholders, to engage others in collaborative change, and
Embed learning into their shared work together so that they deepen their capacity to lead and excel, and sustain their enhanced leadership performance over time

My work includes:

Lead Faculty, Systemic Team Coaching Certificate and Diploma programmes, Academy of Executive Coaching and Renewal Associates, London and New York. STC.com
Core Faculty, Systemic Team Coaching Practitioner Programme, Coaching.com

It’s been a pleasure and immensely useful to work with you over the past year. You’ve helped me engage with difficult situations with grace, courage and connected to my purpose, and this,I think, also transpired in the organization and earned my department a lot of respect. I am grateful for this journey with you.

Global Director

Hilary is an exceptional coach and facilitator who continues to add significant value to our leaders at Herbert Smith Freehills (HSFKramer) through her coaching and development programmes.

Hilary blends best practice thinking with practical, context-specific insights which both challenge and support our people. She works as a true partner with our internal L&D team to design and deliver high profile leadership programmes tailored to our needs.

Hilary has also supported senior leaders and partners through 1:1 coaching, helping them to improve and reach their goals.

On a personal note, I continue to learn so much from Hilary and value her professionalism, experience and wisdom.

L&D Manager, EMEA, Law Firm

My team coaching is significantly strengthened by Hilary’s supervision. She is my ‘go to person’ for complex, sticky teamwork, the person I call when it gets hard. Hilary has the wealth of expertise and systemic understanding to connect the dots to bring different insights to my work. She challenges and helps shift my thinking to get to better solutions for my clients. Her supervision is essential for my work. I simply wouldn’t have the impact I do without her. If you want a systemic expert, who challenges and partners with you, and has a depth of expertise that is second to none, then Hilary is your person.

Systemic Team Coach

I want to express my profound gratitude to you. Your guidance, support, and wisdom have been invaluable to me both personally and professionally over the past decade. You’ve played a significant role in shaping me into the person and leader I am today, and for that, I am deeply thankful.

CEO, FMCG Business

She has worked with the whole business partnership; with small partner groups and directly with me. Her work has always been excellent and her support highly valued. She brings insight and empathy as well as challenge and pragmatism to a difficult and important coaching role.

Managing Partner, Consultancy firm

You demonstrated a unique ability to enable two key members of our team to build a strong and positive working relationship out of a situation that was severely problematic. This had a very positive impact on both the individuals and the business.

CEO Manufacturing Business

I found the whole experience and journey with Hilary deeply impactful and wonderfully personal, and I’m grateful for every minute we spent together. She has a real gift of being able to listen and truly understand complex business scenarios, and build tailored plans to challenge and develop the individual whilst also recognising my value and strengths to bring confidence and positivity. Her particular specialism of organizational factors for technical and creative people was of particular relevance for me.

Senior Leader, Manufacturing Company

Developing Coaches

I am lead faculty on programmes aimed at developing coaches, with Teleos Leadership Institute, Philadelphia, working with participants from across the globe in developing the awareness, emotional intelligence, and relational agility to be a great coach. Teleosleaders.com

Coach and Team Coaching Supervision

I provide coaching supervision to coaches across the world, helping them to develop and deepen their ‘being’ as coaches, as well as their skills and expertise, their ‘doing’.

In my team coaching supervision, I work one-to-one, with co-coaching pairs and with groups of coaches.

My aim in my Systemic Team Coaching Supervision is for us to form a relationship in which the coach grows and develops in their practice and confidence as a team coach. Our conversations focus on the coach’s personal development goals and aspirations as a STC, the clients that they work with and challenges that their current works brings. We explore the work through a range of lenses: the wider systems within which the client team operates; the stakeholder relationships; the teams own dynamic and interpersonal patterns; the individual members; and the ways in which you are partnering with the team through relationship and through the interventions you use. We stand back from our own relationship and interaction and look at how this might inform our understanding of the patterns that exist in the systems we both work within, and in particular your client system.