In this book, Lines & Leary-Joyce outline with great clarity the practice and art of Systemic Team Coaching® based on the Five Disciplines model of successful team practice. This elegant four-box model maps a Task & People vector against Inside & Outside the team, creating four dimensions –

• Commissioning – Stakeholder Expectations (Task/Outside the team)
• Clarifying – Team Tasks (Task/Inside the team)
• Co-creating – Team Relationships (People/Inside the team)
• Connecting – Stakeholder Relationships (People/Outside the team)
• Core Learning – Team learning together (fifth discipline at the centre and connecting to the other four)

In this 2nd edition the authors add a number of new elements:

• coaching virtual teams,
• engaging stakeholders more effectively,
• embedding practitioner skills.

Drawing on their extensive experience of coaching virtual and F2F teams, they provide additional rich illustrations of challenging interventions, alongside dynamic models for working with teams in their systemic context.

This new edition demonstrates how coaches can grasp the opportunity to deliver tangible, sustainable results for teams, their stakeholders, the organisation and wider eco-system.

The early 21st century has witnessed an erosion of trust in business leaders – in their capacity to deliver sustained growth and in the integrity which underpins their decisions.

In responding to these challenges, Touchpoint Leadership puts forward a new leadership paradigm, asserting that relationships are the primary asset of a business. Drawing on a diverse array of case stories from their coaching work, the authors demonstrate how successful leaders apply touch point principles to building critical business relationships – between individuals, teams and business entities – with significant results. They provide a developmental framework through which individuals can scrutinise their own leadership, inject it with new life and meaning and release the energy and creativity necessary for collective learning and growth.